September 17, 2008

CLEVELAND – Dominion East Ohio has launched a new Web site to help customers make the best choices in purchasing natural gas. The interactive site, which serves as a one-stop shop for gas choice information, can be accessed online at www.dominiongaschoice.com.

The theme of the site is “Get Turned On To Energy Choice.” Dominion East Ohio worked with the Public Utilities Commission of Ohio (PUCO), the Office of the Ohio Consumers’ Counsel (OCC), natural gas suppliers and community organizations to launch the Web site.

Energy Choice is a program sponsored by Dominion East Ohio that offers eligible natural gas customers the option of buying natural gas from a supplier certified by the PUCO. About 70 percent of Dominion East Ohio’s customers already purchase their gas supply from another company.

To help consumers understand the costs and terms associated with certified natural gas suppliers’ offers, Dominion East Ohio’s Energy Choice Web site offers tools such as links to the PUCO’s “Apples To Apples” comparison chart, the OCC’s “Comparing Your Energy Choices” chart, and other objective comparison tools. Since the purchase of natural gas can amount to as much as 75 percent of a gas bill, this information can make a substantial impact on a household’s energy spending.

A unique aspect of this easy-to-navigate Web site is the addition of a series of videos. The videos explain the options Dominion East Ohio customers have concerning their enrollment in Energy Choice, which include continuing to purchase natural gas through Dominion East Ohio’s Standard Service Offer, or joining a governmental community aggregation program. These videos, divided into five installments, or chapters, use animated devices to break down the complexity of Energy Choice.

“This Web site is a comprehensive, one-stop resource for customers who want information on their natural gas supply options. We believe that it is important for customers to understand these choices in order to determine which option best meets their needs,” said Bruce C. Klink, president, Dominion East Ohio. “It also is important for customers to remember that regardless of where they buy their natural gas, Dominion East Ohio will still deliver it to their homes and businesses, and will continue to provide customer service and 24-hour emergency response.”

“Comparing the offers of natural gas suppliers can be confusing at first,” said PUCO Chairman Alan Schriber. “This new site provides Dominion East Ohio customers with additional tools to make the gas supply decision that is right for them.”

Ohio Consumers’ Counsel Janine Migden-Ostrander said: “The topic of purchasing natural gas has a variety of important yet complex aspects to consider. The more information customers have, the more educated their decisions will be. We have employed the power of the Internet to simplify the issues and give residents a comprehensive source of information to help them make the best decision for their household.”

The Web site was designed and produced by Rosetta, Inc., of Cleveland, Ohio, formerly Brulant, Inc.

Dominion is one of the nation's largest producers of energy, with an energy portfolio of about 26,500 megawatts of generation. Dominion also serves customers in 11 states. For more information about Dominion, visit the company's Web site http://www.dom.com.