In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
December 4, 2002
RICHMOND, Va. - Dominion Virginia Power mobilized a team of about 2,200 field forces Wednesday in preparation for an icy winter storm expected to roll through Central Virginia.
While much of the company's service area may be coated with winter weather, snow poses less of a threat to power systems than freezing rain. Ice accumulations add substantial weight to power lines, utility poles, supporting crossarms and especially tree branches, causing them to bend into and knock down power lines and poles.
Dominion is cautioning customers in those areas predicted to be hit by freezing rain that such storms may cause enough damage to result in extensive, lengthy outages. Customers are urged to be aware especially of elderly relatives and neighbors during an outage. Pets, too, also may require extra attention.
Customers are warned to stay away from downed power lines. To report power outages or downed power lines, customers should call Dominion Virginia Power's Customer Service Center at toll free 1-888-667-3000. Calling this number and using the company's computerized outage reporting system, which can handle 100,000 calls per hour, is the fastest and most efficient way to report a power outage.
Customers can minimize the impact of power outages by preparing in advance:
Dominion has a diversified and integrated energy portfolio consisting of about 24,000 megawatts of generation. Dominion also serves more than 3.8 million franchise natural gas and electric customers in five states. For more information about Dominion, visit the company's Web site at www.dom.com.
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