RICHMOND, Va., Oct. 27, 2015 – Dominion Virginia Power accepted a 2015 Award for Outstanding National Key Accounts Customer Service from the Edison Electric Institute (EEI) this week. The awards, which recognize EEI member companies for superior service to commercial customers with multiple sites or outlets, were presented on Oct. 26 during EEI’s fall National Key Accounts Workshop.
"We are honored by this vote of confidence from our customers,” said Becky Merritt, vice president of Customer Service. “It’s with great pride that I accept this national award on behalf of the many DVP employees who work hard every day to provide excellent customer service.”
Votes were cast by EEI National Key Accounts customers, representing a wide variety of industries, including national brands such as Costco, HealthSouth, Marriot Hotels, Staples and Walmart.
"The EEI Outstanding National Key Accounts Customer Service Awards reflect the value that the recipients bring to their multi-site customers,” said Art Justice, Vice President of Energy and Sustainability at Cinemark, which is part of the Customer Advisory Group. “These companies and individuals go above and beyond, making the customer experience easier and more productive. They truly set the benchmark for strong utility-customer partnerships that should inspire all utilities.”
Dominion (NYSE: D), is one of the nation's largest producers and transporters of energy, with a portfolio of approximately 24,400 megawatts of generation, 12,200 miles of natural gas transmission, gathering and storage pipeline, and 6,490 miles of electric transmission lines. Dominion operates one of the nation's largest natural gas storage systems with 928 billion cubic feet of storage capacity and serves utility and retail energy customers in 14 states. For more information about Dominion, visit the company's website at www.dom.com.